This Privacy Policy explains how Ashnetic Digital Agency ("we", "our", "us") collects, uses, stores, and protects personal information of our clients, potential customers, and visitors who use our website, services, software solutions, and digital platforms (collectively referred to as the "Services").
By using our Services, contacting us, or proceeding with any project, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect personal and business-related information including, but not limited to: your name, email address, phone number, company name, project requirements, and any other information you voluntarily provide while communicating with us.
Ashnetic does not collect or store sensitive financial information such as credit card numbers or banking details. All payments are handled through secure third-party payment providers.
The information collected is used strictly for business purposes, including project communication, service delivery, customer support, internal analysis, and improvement of our services.
All services provided by Ashnetic require an upfront payment or agreed milestone-based payment before the start of work.
Once work has started, payments are non-refundable. As our services are digital, custom, and time-based, refunds are not applicable once resources, planning, or development efforts have been initiated.
Client satisfaction is important to us. If a client has any concerns, feedback, or queries related to the project, services, or deliverables, they are encouraged to discuss them with our team before requesting any action.
Any queries related to third-party platforms, including but not limited to Meta (Facebook, Instagram), Google, or advertising platforms, will be reviewed and discussed transparently with the client prior to execution.
Our Services may include integrations or links to third-party platforms and tools. Ashnetic is not responsible for the privacy practices or content of such external services. Clients are advised to review the respective privacy policies of those platforms.
Ashnetic reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this page periodically.
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